This Privacy Policy governs the manner in which AI Smart collects, uses, maintains, and discloses information collected from users of AI Smart. This Privacy Policy applies to the AI Smart website, mobile applications, and all products and services offered by AI Smart.
- What data do we collect about you?
1.1 Data provided through direct interactions
When you register or interact with our platform, we may collect the following information:
- If you register using your Facebook/Google account: Name and email address.
- If you register using your email address: Name and email address.
- Depending on the choices you make during registration, login, or interaction with our AI Smart products and services, you may provide additional personal data such as: mobile number, date of birth, gender, nationality, profession, property type, or devices you own.
- Any information voluntarily submitted via newsletter subscriptions, surveys, forms, or other activities, features, or resources provided on the AI Smart platform.
1.2 Data we collect automatically
When you use our website, mobile app, or smart home platform, we automatically collect information including:
- Clickstream data: Pages visited, interactions with advertisements or listings, and navigation patterns.
- Device and system information: Device type, operating system, IP address, browser type, and location data.
1.3 Cookies and Similar Technologies
AI Smart uses cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored by your browser to keep track of your preferences and activity on the platform. You may configure your browser to refuse cookies or notify you when cookies are being sent; however, some features of the platform may not function properly if cookies are disabled.
1.4 Data from third-party services
We may receive non-personal data from analytics and marketing platforms, including Google Analytics, Firebase Analytics, and Facebook Pixel, to better understand user engagement and platform performance. For further information, contact us as outlined in Section 8.
Do we collect data from children?
Our services are not intended for children under 18, and we do not knowingly collect personal information from anyone under 18. If we become aware that a minor under 18 has provided personal data, we will delete it immediately.
UAE-specific rule: Residents under 21 cannot contract directly with AI Smart. Users under 21 must have their guardian’s consent to use our services and provide personal data.
How we process the collected information
The information we collect is used for purposes including, but not limited to:
- Compliance with legal obligations: To meet regulatory and legal requirements.
- Improving platform and user experience: Aggregated data helps us analyse usage patterns, improve functionality, and personalise content.
- Customer service: To efficiently respond to inquiries, support requests, and feedback.
- Content, promotions, surveys, or other features: Sending information you have agreed to receive about relevant topics or updates.
- Email communications: Email addresses are used to respond to inquiries, send updates, or provide news about products and services. Opt-in users may receive marketing communications, with clear unsubscribe instructions provided in every email.
How do we protect your information?
AI Smart employs appropriate data collection, storage, and security practices to protect against unauthorized access, alteration, disclosure, or destruction of personal information. Sensitive data is exchanged over SSL-secured channels and encrypted with digital signatures to ensure privacy.
Sharing your personal information
We may disclose your personal information:
- To employees and affiliates as reasonably necessary to provide our services and respond to inquiries.
- Where legally required, including ongoing or prospective legal proceedings, fraud prevention, or to protect AI Smart’s legal rights.
Important notes:
- Credit/debit card details will never be stored, sold, shared, rented, or leased.
- AI Smart is not responsible for third-party websites linked from our platform; users should review those sites’ privacy policies directly.
Changes to this Privacy Policy
AI Smart may update this Privacy Policy at any time. Users are encouraged to review this page regularly to stay informed about how we protect the personal information we collect. Continued use of AI Smart services after updates signifies acceptance of the revised policy.
Your acceptance of these terms
By using AI Smart’s platform or services, you indicate acceptance of this Privacy Policy. If you do not agree with the policy, please do not use our services.
Contact
For questions or clarifications regarding this Privacy Policy, contact AI Smart at Marketing@aismart.com.